Frequently Asked Questions

Deen Diamonds is a luxury jewellery brand that offers a curated selection of high-quality, ethically sourced diamonds and exquisite jewellery pieces. Our collection is designed to cater to the discerning tastes of our clients, combining timeless elegance with modern design.

Deen Diamonds operates as an online e-commerce platform, allowing customers to browse and purchase our jewellery collection from anywhere in the world. We are based in Bahrain, and we ship internationally.

Our collection includes a variety of luxury jewellery items, including diamond rings, pendants, bracelets and earrings. Each item is crafted with the highest attention to detail and quality

As of now we do not offer custom-made jewellery. You can set up a virtual appointment or contact us to discuss your ideas, and our expert designers will work with you to bring your vision to life.

The certification details the diamond's cut, clarity, colour, and carat weight, ensuring you receive a quality product. (H/I, SI).

Our collection includes a variety of luxury jewellery items, including diamond rings, pendants, bracelets and earrings. Each item is crafted with the highest attention to detail and quality

You can easily place an order by visiting our website, selecting your desired items, and completing the checkout process. If you need assistance, our customer service team is available to help.

Yes, we offer international shipping. Shipping costs and delivery times vary based on your location. Detailed shipping information will be provided during the checkout process.

Yes, all our diamonds are ethically sourced and conflict-free. We are committed to ensuring that our products meet the highest ethical standards and that our supply chain is transparent and responsible.

We accept various payment methods, including major credit cards, PayPal, and other secure online payment options. All transactions are encrypted to ensure your payment information is safe.

Yes, we offer a [0]-day return policy for eligible items. If you are not completely satisfied with your purchase, you can return or exchange it, provided the item is in its original condition and packaging. Custom or personalised items may not be eligible for returns. Please refer to our return policy for more details.

Our customer service team is here to help you with any questions or concerns. You can reach us via email at [—] or by phone at [0000]. We also offer live chat support on our website during business hours.

Yes, all our jewellery pieces come with a warranty that covers manufacturing defects. For more information about our warranty and what it covers, please visit our warranty page or contact our customer service team.

Our AR feature allows you to virtually try on jewellery pieces using your smartphone or tablet. This innovative technology provides a realistic preview of how the jewellery will look on you, helping you make confident purchasing decisions.

To use the AR feature, simply click on the "Try It On" button available on the product page. Follow the on-screen instructions to see the jewellery piece on yourself using your device's camera.